1.3. Users state that they are of legal age (minimum 18 years of age) to access the Services and Content, or if legally possible, to access with their legal guardian consent, due authorization and agreement with these Terms.
1.4. IMPORTANT NOTICE: THE CONTEST FOR STAKES IS OPEN ONLY TO INDIAN CITIZENS, RESIDING IN INDIA EXCEPT THE RESIDENTS OF THE INDIAN STATES OF ASSAM, ORISSA, NAGALAND, SIKKIM, ANDHRA PRADESH, MEGHALAYA AND TELANGANA.
DANGAL GAMES DOES NOT OFFER POKER FOR STAKES WITHIN THE TERRITORY OF GUJARAT. THE RESIDENTS OF GUJARAT HOWEVER ARE NOT RESTRICTED FROM PLAYING THE FREE TO PLAY FORMAT OF POKER, OFFERED BY DANGAL GAMES.
CITIZENS AND/OR RESIDENTS OF COUNTRIES OTHER THAN INDIA ARE NOT ELIGIBLE TO PARTICIPATE IN THE CONTEST. CASUAL GAMING IS ALLOWED ACROSS ALL STATES; THE GAME IS PERMITTED TO BE PLAYED FOR STAKES IN THE STATES WHICH DO NOT RESTRICT, PROHIBIT THE SAME, AS HIGHLIGHTED IN THESE TERMS.
IF YOU ARE RESIDING AND/OR ACCESSING THE APP FROM ANY REGION/STATE/COUNTRY WHERE THE CONTEST FOR STAKES IS PROHIBITED OR RESTRICTED BY LAW OR OTHER REASONS, THEN YOU ARE PRO- HIBITED FROM REGISTERING AND PARTICIPATING IN THE SAID CONTEST. YOU ARE RESPONSIBLE FOR COMPLIANCE OF ANY LAWS THAT ARE APPLICABLE ON YOUR COUNTRY/DOMICILE/STATE/RESIDENCE.
IN CASE YOU PARTICIPATE IN THE CONTEST BY MISREPRESENTATION, THEN DANGAL GAMES SHALL IN ITS SOLE DISCRETION HAVE THE RIGHT TO DISQUALIFY YOU AT ANY STAGE OF THE PROCESS, FORFEIT ANY PRIZE (AS DEFINED BELOW) AND TAKE LEGAL ACTION AGAINST YOU. IF YOU ARE FOUND OR SUSPECTED TO BE DEFRAUDING THE SYSTEMS OF THE CONTEST IN ANY MANNER THEN YOU SHALL BE DEBARRED FROM PARTICIPATING IN THE CONTEST AND DANGAL GAMES MAY TAKE LEGAL ACTION AGAINST YOU.
EMPLOYEES OF DANGAL GAMES, ITS RESPECTIVE HOLDING, SUBSIDIARIES, ASSOCIATE COMPANIES AND THIRD-PARTY SERVICE PROVIDERS WHO HAVE BEEN ENGAGED BY DANGAL GAMES FOR THE DEVELOP- MENT, PROMOTION, ADMINISTRATION OR EXECUTION OF THE CONTEST, AND THEIR FAMILY/HOUSEHOLD MEMBERS ARE NOT ELIGIBLE TO PARTICIPATE IN THE CONTEST. IN CASE OF ANY DISPUTE REGARDING THE APP OR THE CONTEST, DANGAL GAMES’ DECISION SHALL BE FINAL AND BINDING.
DANGAL GAMES RESERVES THE RIGHT TO CHANGE OR MODIFY THESE TERMS AND CONDITIONS FROM TIME TO TIME, PROSPECTIVELY OR RETROSPECTIVELY, AT ITS SOLE DISCRETION AND WITHOUT ANY PRIOR INTIMATION TO YOU. YOU ARE REQUESTED TO CAREFULLY READ THESE TERMS AND CONDITIONS FROM TIME TO TIME BEFORE USING THE APP OR PARTICIPATING IN CONTEST. IT SHALL BE YOUR RESPONSIBILITY TO CHECK THESE TERMS AND CONDITIONS PERIODICALLY FOR CHANGES. DANGAL GAMES MAY REQUIRE YOU TO PROVIDE YOUR DIRECT OR INDIRECT CONSENT TO ANY UPDATE IN A SPECIFIED MANNER BEFORE FURTHER USE OF APP OR PARTICIPATION IN THE CONTEST. IF NO SUCH SEPARATE CONSENT IS SOUGHT, YOUR CONTINUED USE OF APP OR PARTICIPATION IN THE CONTEST, FOLLOWING SUCH CHANGES, WILL CONSTITUTE YOUR ACCEPTANCE OF THOSE CHANGES.
DANGAL GAMES RESERVES THE RIGHT TO WITHDRAW OR DISCONTINUE OR TERMINATE THE CONTEST AT ANY STAGE WITHOUT PRIOR NOTICE AND WITHOUT ANY LIABILITY WHATSOEVER TO YOU. THE CONTEST IS VOID WHERE PROHIBITED BY LAW. IN ANY CONTEST, INCASE OF A DRAW/TIE, THE FINAL DECISION WOULD BE OF THE COMPANY. THERE WOULD BE NO REFUNDS IN ANY SITUATION.
2.1. Dangal Games gives Users in compliance with these Terms a personal, royalty-free, non-assignable, non-exclusive and revocable limited license to use the software that is provided as part of the Services. This license is for the sole purpose of enabling the own personal private use from Users to enjoy the Services as provided by Dangal Games, in the manner accorded by these Terms. The Services may change or be modified from time to time without prior notice or communication. Furthermore Dangal Games may, at its own discretion, cease totally or partially, and/or permanently or temporarily the provision of the Services or Users accounts without prior notice or communication.
2.2. The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or any other information. The types and extent of adver- tising by Dangal Games on the Services are subject to change. In consideration for Dangal Games granting you access to and use of the Services, you agree that Dangal Games and its third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.
2.3. When accessing games included in the Services, the specific rules, scoring, controls and guidelines for each game can be found within the game itself. Such rules are an integral part of the Terms, which Users shall agree and comply with.
2.4. Any charges related to Users for accessing the Services, including but not limited to internet connection and/or mobile or data charges are full responsibility of such Users only.
3.1. Subject to your compliance with these Terms, Dangal Games grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view the Content solely in connection with your permitted use of the Services and solely for your personal and non-commercial purposes. The Content available through the Services has not been verified or authenticated by us, and may include inaccuracies or false information. We make no representations, warranties, or guarantees in connection with our Services or any Content on the Services, relating to the quality, suitability, truth, accuracy or completeness of any content contained in the Services. You acknowledge sole responsibility for and assume all risk arising from your use or reliance of any Content.
4.1. Users are responsible for safeguarding the password that they use to access the Services. Dangal Games encourages Users to use strong passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with the accounts. Dangal Games cannot and will not be liable for any loss or damage arising from Users’ failure to comply with the above.
4.2. Users agree to take all steps necessary to protect login details and keep them secret, and not give login details to anyone else or allow anyone else to use their login details or account, including login details and account for any social network or platform that Users may allow the Services to interact with. Dangal Games shall not have any responsibility for the consequences of failure by Users to these provisions, and agree to fully compensate Dangal Games for any losses or harm that may result. Furthermore, Dangal Games shall not be responsible for any loss that Users may suffer as a result of an unauthorized access to their accounts and/or use of the Services, and Dangal Games accepts no responsibility for any losses or harm resulting from this unauthorized use, whether fraudulently or otherwise.
Dangal Games may conduct promotions, including, without limitation, contests, consolation prizes, Level redemptions. Dangal Games is not involved in any way with the contest. Each promotion may have additional Terms and rules, which will be posted or otherwise made available to you, and for purposes of each Promotion, will be deemed incorporated into and form a part of this agreement.
5.1. Pricing of, Purchasing and Availability of Levels: Dangal Games rewards its Users certain Levels as per the company’s discretion and a proprietary algorithm that factors in multiple variables viz. number of Games played, number of games won, etc. Dangal Games Levels has no monetary value and does not constitute currency or property of any type. The number of Levels earned and shown in your Account does not constitute a real-world balance or reflect any stored value, but rather measures the extent of your limited license to use the Applications alongside exercising few options such as redemption of Levels for certain prizes, ability to participate in certain games upon reaching a minimum Level requirement. Dangal Games’ Levels cannot be sold or transferred; however, it can be redeemed for certain special deals by making a nominal payment, if applicable, against those deals. Dangal Games reserves the right to withdraw the deal anytime during the tenure of the services without prior intima- tion. You acknowledge that you are not entitled to a refund for any unused Levels or unused Virtual Items when Dangal Games stops making an Application available, whether such action is taken at Dangal Games’ discretion or due to unforeseen events.
5.2. The price payable by you is the price, if applicable, indicated in the Application itself. When you purchase a license to use our Services, or purchase a subscription to use an Application, you agree to pay taxes, levies and any other Statutory/Govt. dues by whatever name called, where applicable, that we or our agent assesses on your purchase. We reserve the right to change the price and specifications shown in relation to any Application, any subscription, Levels, deals and Items etc. We do not offer any returns or cancellations of purchases unless the user satisfies any minimum performance criteria that’s decided by Dangal Games and mentioned on the App.
5.3. As for any competition or deal that’s placed in the Application, Dangal Games reserves complete rights for the following – Decision pertaining to competition format and content Decision pertaining to the prizing structure viz. Main prize, Consolation prize,etc Decision pertaining to criteria of selection of winners Decision pertaining to disbursal of prizes, gifts and deal redemptions Dangal Games holds no liabilities against any form of aberration w.r.t. quality of the product, logistics & handling procedures, any other unforeseen cost or unfavorable constraint that surfaces during the process of the User claiming its prizes.
Dangal Games may, at its sole and absolute discretion: Restrict, suspend, or terminate any User's access to all or any part of Dangal Games or Dangal Games Platform Services; Change, suspend, or discontinue all or any part of the Dangal Games Platform Services; Reject, move, or remove any material that may be submitted by a User; Move or remove any content that is available on Dangal Games Platform; Deactivate or delete a User's account and all related information and files on the account; Establish general practices and limits concerning use of Dangal Games Platform;
Assign its rights and liabilities to all User accounts hereunder to any entity (post such assignment intimation of such assignment shall be sent to all Users to their registered email ids) In the event any User breaches, or Dangal Games reasonably believes that such User has breached these Terms and Conditions, or has illegally or improperly used Dangal Games or the Dangal Games Services, Dangal Games may, at its sole and absolute discretion, and without any notice to the User, restrict, suspend or terminate such User's access to all or any part of Dangal Games Contests or the Dangal Games Platform, deactivate or delete the User's account and all related information on the account, delete any content posted by the User on Dangal Games and further, take technical and legal steps as it deems nec- essary.
If Dangal Games charges its Users a platform fee in respect of any Dangal Games Services, Dangal Games shall, without delay, repay such platform fee in the event of suspension or removal of the User's account or Dangal Games Services on account of any negligence or deficiency on the part of Dangal Games, but not if such suspension or removal is affected due to: any breach or inadequate performance by the User of any of these Terms and Conditions; or any circumstances beyond the reasonable control of Dangal Games. Users consent to receiving communications such as announcements, administrative messages and advertisements from Dangal Games or any of its partners, licensors or associates
6.3. Users acknowledge and accept that they are subject to receive occasional communications, such as service announcements and administrative messages.
7.1. Users acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to the Services, are owned by or licensed to Dangal Games. By submitting Content on or through the Services, Users grant Dangal Games a worldwide, non-exclusive, royalty-free license with the right to sublicense- to use, copy, reproduce, process, adapt, modify, publish, transmit, display, distribute and make derivative works of such Content in any and all media or distribution methods now known or later developed.
7.2. Users must not copy, distribute, make available to the public or create any derivative work from any Content belonging to Dangal Games and/or any other User. Dangal Games respects the intellectual property rights of others and expects Users to do the same. If Users or any third party believe that their Content has been copied in a way that constitutes copyright infringement, they shall provide Dangal Games with the following information:
(i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
(ii) identification of the copyrighted work claimed to have been infringed;
(iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the location of the material;
(iv) contact information, including address, telephone number, and an email address;
(v) a statement that such User or third party have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that such User or third party is authorized to act on behalf of the copyright owner.
7.3. Dangal Games reserves the right to remove Content alleged to be infringing without prior notice, at its sole discretion, and without any liability.
8.1. Dangal Games reserves the right at all times to remove or refuse to include, distribute and/or display any Content on the Services, to suspend or terminate Users, and to reclaim usernames and/or any chan- nel name without any liability. Dangal Games also reserves the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to satisfy any applicable law, regulation, legal process or governmental request, enforce the Terms, including investigation of potential violations hereof, detect, prevent, or otherwise address fraud, security or technical issues, or to protect its rights, proper- ty or safety, its Users and third parties.
8.2. Users shall not do any of the following while accessing or using the Services: access, tamper with, or use non-public areas of the Services, Dangal Games’s computer systems, or the technical delivery sys- tems of Dangal Games’s providers; probe, scan, crack, track and/or test the vulnerability of any system or network, or breach or circumvent any security or authentication measures; access or search or at- tempt to access or search the Services by any means (automated or otherwise) other than through the currently available, published interfaces provided and only pursuant to these Terms, forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services. Users shall provide accurate and up to date information when creating their accounts and/or using the Services. Accounts are limited at one per User. The sale or transfer of any account or part of it, Content, items and/or any part of the Services is strictly prohibited.
8.3. Dangal Games reserves the right to suspend or terminate any access to the Services, including by terminating or deleting any accounts and any related Content without any notice or communication, if there is a reasonable belief that such User is in breach of these Terms. In the event of any breach, Users who caused shall compensate Dangal Games for all losses, harm, claims and expenses that may arise.
9.1. All rights, title, and interest in and to the Services, according to the provisions set on these Terms, are and will remain the exclusive property of Dangal Games and its licensors. Services are protected by copyright, trademark, and other laws. Nothing in the Terms gives Users any right to use the Dangal Games name or any of the Dangal Games trademarks, logos, domain names, properties and other distinc- tive brand features.
9.2. These Terms will continue to apply until terminated by either Users or Dangal Games as follows: (i) Users may end this legal agreement with Dangal Games at any time for any reason, by discontinuing the use of the Services and contacting email@example.com delete their account, provided that they will still be responsible for all the conditions set in this Term for the time they used the Services. Accounts may be deactivated and/or deleted due to prolonged inactivity; (ii) Dangal Games may suspend or terminate Users’ accounts or cease providing with all or part of the Services at any time for any reason, including, but not limited to, if there is a reasonably belief that such Users have violated these Terms or created a risk or possible legal exposure; or if at its own discretion the provision of the Services is no longer commercially and or technically viable.
9.3. Each of the subsections below only applies up to the maximum extent permitted under applicable law. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.
9.4. The access to and use of the Services or any Content are at Users’ own risk. Users understand and agree that the Services are provided on an "as is" and "as available" basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, Dangal Games disclaims all warranties and conditions, whether expressed or implied, of merchantability, fitness for a particular purpose or non-infringe- ment.
9.5. Dangal Games makes no warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to Users’ computer system or mobile device operating system, loss of data, or other harm that results from access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet Users requirements or be available on an uninterrupted, secure, or error-free basis. No advice or infor- mation, whether oral or written, obtained from Dangal Games or through the Services, will create any warranty not expressly made herein.
9.6. The Services may contain links to third-party websites or resources. Users acknowledge and agree that Dangal Games is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Dangal Games of such websites or re- sources or the content, products, or services available from such websites or resources. Users acknowledge sole responsibility for and assume all risk arising from their use of any such websites or resources.
9.7. To the maximum extent permitted by applicable law, Dangal Games shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly or any loss of data, use, good-will, or other intangible losses, resulting from (i) the access to, use of, or inability to access or to use the services; (ii) any conduct or content of any third party on the Services, including without limitation, any defamatory, offensive or illegal conduct of other Users or third parties; (iii) any Content obtained from the Services; or (iv) unauthorized access, use or alteration of Content; or (v) any natural calamities.
9.8. In no event shall the aggregate liability of Dangal Games exceed the total amount that such User has paid to Dangal Games in the six-month period ending on the date of the claim, to a maximum of One Thousand Indian Rupees (INR 1000). The limitations shall apply to any theory of liability whether based on warranty, contract, statute, tort (including negligence) or otherwise, and whether or not Dangal Games has been informed of the possibility of any such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
9.9. The failure of Dangal Games to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
9.10. These terms shall be governed by and construed in accordance with the laws of Nagaland Government as well as Republic of India. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in the relevant courts located in the city of Delhi/New Delhi – INDIA. Users consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.
9.11. Dangal Games is a skill-based Gaming Platform i.e. skill game which is clearly defined in the recently passed by an Act of Government of Nagaland under The Nagaland Prohibition of Gambling and Promo- tion and Regulation of Online Games of Skill Act, 2015 (Act No.3 of 2016) and The Nagaland Prohibition of Gambling and Promotion and Regulation of Online Games of Skill Rules, 2016 in which Skill Game and allow to run/operate of this type of skill games. As per Section 2(3) of The Nagaland Prohibition of Gambling and Promotion and Regulation of Online Games of Skill Act, the definition of “Games of Skill” is reproduced as under, “Games of Skill” shall include all such games where there is preponderance of skill over chance, including where the skill relates to strategizing the manner of placing wagers or placing bets or where the skill lies in team selection or selection of virtual stocks based on analyses or where skill relates to the manner in which the moves are made, whether through deployment of physical or mental skill or acumen”. Explanation: For the purpose of this Act- -All Games provided in Schedule A of this Act shall fall under the category of “Games of Skill”, - ‘Games’ which have been declared or determined to be ‘games of skill’ by India or International courts or other statutes, or games where there are domestic and international competitions and tournaments, or games which can be determined to be ‘games of skill’ shall further be entitled to be included in Schedule A, -Games of skill may be (a) Card based and (b) action/virtual sports /adventure/ mystery and (c) calculation/Strategy/quiz based.” Supreme Court of India in the case of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) wherein the word Games of Skill has clearly been stated which is reproduced as under, “A game of skill, on the other hand- although the element of chance necessarily cannot be eliminated is one in which success depends principally upon the superior knowledge, training attention, experience and adroitness of the player. Golf, chess and even Rummy are considered to be games of skill. The Courts have reasoned that there are few games, if any, which consists purely of chance or skill, and as such games of chance is one in which the element of chance predominates over the element of skill, and a game of skill is one in which the element of skill predominates over the element of chance. It is the dominant element – “skill” or “chance” – which determines the character of the game”.
9.12.Dangal Games Skill Games, for stakes may be run all over India except the States of Assam, Orissa, Nagaland, Sikkim, Andhra Pradesh, Meghalaya and Telangana and/or any other State which has banned/prohibited or to be prohibited to run/operate of Dangal Games Skill Games. Dangal Games Skill Games, being played for free without the involvement of money/ or any equivalent stakes may be run all over India. In spite of this, if any User runs and/or operates the Dangal Games Skill Games, he will be solely responsible for the same.
9.13.Dangal Games' skill-based games are not Gambling, Gaming and Lotteries.
9.15. Dangal Games may revise these Terms from time to time, the most current version will always be on the mobile application. Dangal Games reserves the right, but not the obligation, in its sole discretion, to notify any modification via e-mail to the email associated with Users account. However, by merely continuing to access or use the Services after those revisions become effective, Users agree to be bound by the revised Terms. These Terms were last updated on 25th September, 2022.
10.1. Any tax/levies/duty etc., as applicable, shall be paid by the user of the game of Dangal Games Games.
10.2.TDS is deducted while withdrawing winning amounts above Rs.10,000/- on Dangal Games Game in a Financial Year.
10.3. Based on TDS (tax deducted at source) Rules for any sort of game winning in India, 30% TDS should be deducted on overall game play and any winning above Rs.10,000/- in a Financial Year.
10.4 The real money added by you on the Dangal Games Platform will be applied towards the rights provided to you, by the Company, to play any game/s. Such an amount will be completely non- refundable and non-transferrable and can only and only be utilized towards the playing of games on Dangal Games Platform. The terms & conditions of each game would be displayed, along with the fixed/ variable winnings amount which you may win on participation and successful completion of the terms of the game. Such amounts will be decided by the Company for each game separately. You would be eligible to withdraw only to the extent of your winnings (before that expires) and after submission of relevant documentation to the Company.
10.5. The person responsible for paying shall, before withdrawing the winnings, collect the TDS amount from the winner.
10.6. Your prize can only be withdrawn after TDS deduction , if the winning amount in a financial year is above 10,000/- . TDS amount is to be paid to Dangal Games as provided by Section 194B read with Section 115BB of the Income Tax Act, 1961.
10.7. The User will have to provide his valid PAN card copy so that Dangal Games can file TDS deducted accordingly.
10.8. Dangal Games in the interests of clarity, performs an independent closing balance confirmation at the end of every year from its external wallet service providers (RazorPay, PayTM, Cash Free, etc.). In the event that there exists discrepancy between the accounts of the external wallet service providers and Dangal Games, Dangal Games in its sole discretion and authority, shall perform reasonable due diligence to ascertain the liability for the differences in the accounts.
11.1. Dangal Games attempts to keep the database of questions up to date and check that answers registered in the system as the "right" answers are correct. However, if there are questions that have answers that are incorrect according to some sources, then Dangal Games does not hold any responsibility for the outcome of the Challenge.
Users agree to provide true, accurate, current and complete information at the time of registration and at all other times (as required by Dangal Games). Users further agree to update and keep updated their registration information.
A User shall not register or operate more than one User account with Dangal Games. Users agree to ensure that they can receive all communication from Dangal Games by marking emails or SMSs sent from Dangal Games as part of their "safe senders" list. Dangal Games shall not be held liable if any email/SMS remains unread by a User as a result of such e-mail getting delivered to the User's junk or spam folder.
Any password issued by Dangal Games to a User may not be revealed to anyone else. Users may not use anyone else's password. Users are responsible for maintaining the confidentiality of their accounts and passwords. Users agree to immediately notify Dangal Games of any unauthorized use of their passwords or accounts or any other breach of security. Users agree to exit/logout of their accounts at the end of each session. Dangal Games shall not be responsible for any loss or damage that may result if the User fails to comply with these requirements.
Users agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorised third-party software designed to modify or interfere with Dangal Games Services and/or Dangal Games experience or assist in such activity.
Users agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying Dangal Games or Dangal Games’ Services.
Users agree that without Dangal Games' express written consent, they shall not modify or cause to be modified any files or software that are part of Dangal Games' Services. Users agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support Dangal Games or the Dangal Games’ Services (each a "Server"); or
(2) the enjoyment of Dangal Games Services by any other User or person.
Users agree not to institute, assist or become involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to disrupt Dangal Games Services or any other person's use or enjoyment of Dangal Games Services.
Users shall not attempt to gain unauthorized access to the User accounts, Servers or networks connected to Dangal Games Services by any means other than the User interface provided by Dangal Games, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of Dangal Games Services.
Without limiting the foregoing, Users agree not to use Dangal Games for any of the following.
To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
To publish, post, upload, email, distribute, or disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, Dangal Games, any software, hardware, or telecommunications equipment;
To advertise, offer or sell any goods or services for any commercial purpose on Dangal Games without the express written consent of Dangal Games;
To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner;
To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
To restrict or inhibit any other user from using and enjoying any public area within our sites;
To collect or store personal information about other Users;
To interfere with or disrupt Dangal Games, servers, or networks;
To impersonate any person or entity, including, but not limited to, a representative of Dangal Games, or falsely state or otherwise misrepresent User's affiliation with a person or entity;
To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through Dangal Games or to manipulate User's presence on Dangal Games platform(s); To publish information that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation;
To publish information that is an invasion of another’s privacy, their bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
To take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities (collectively, the "Forums") only to send and receive messages and material that are proper and related to that particular Forum.
If a User chooses a username that, in Dangal Games's considered opinion is obscene, indecent, abusive or that might subject Dangal Games to public disparagement or scorn, Dangal Games reserves the right, without prior notice to the User, to change such username and intimate the User or delete such username and posts from Dangal Games, deny such User access to Dangal Games, or any combination of these options.
Unauthorized access to Dangal Games is a breach of these Terms and Conditions, and a violation of the law. Users agree not to access Dangal Games by any means other than through the interface that is provided by Dangal Games for use in accessing Dangal Games. Users agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.
Use of Dangal Games is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit Dangal Games's right to comply with governmental, court, and law-enforcement requests or requirements relating to Users' use of Dangal Games.
Users may reach out to Dangal Games through -
Helpdesk if the user has any concerns with regard to a match and/or contest within Forty-Eight (48) hours of winner declaration for the concerned contest. Persons below the age of eighteen (18) years are not allowed to participate in any of the contests, games (by whatever name called) on the Dangal Games Platform(s).
The Users will have to disclose their real age at the time of getting access into the Dangal Games Platform. Dangal Games may not be held responsible for any content contributed by Users on the Dangal Games.
Users can access the invoice for any month by sending a request to firstname.lastname@example.org from their registered email id. Upon receiving this request, a link will be emailed to the registered email id from where the invoice for the said month can be downloaded.
In respect of any transactions entered into on the Dangal Games platform, including making a payment to participate in the paid versions of Contest(s), Users agree to be bound by the following payment terms:
The payment of pre-designated amount Users make to participate in the Contest(s) is inclusive of the pre-designated platform fee (when applicable) for access to the Dangal Games Services charged by Dangal Games and predetermined participant’s contribution towards prize money pool. Subject to these Terms and Conditions, all amounts collected from the User are held, until determination of the Winners and distribution of prizes. Dangal Games receives only its share of the platform Fees, subject to applicability.
The User may participate in a Contest wherein the User has to contribute a pre-specified contribution towards the Prize Money Pool of such Contest, which will be passed on to the Winner(s) of the Contest after the completion of the Contest as per the terms and conditions of such Contest. It is clarified that Dangal Games has no right or interest in this Prize Money Pool, and only acts as an intermediary engaged in collecting and distributing the Prize Money Pool in accordance with the Contest terms and conditions. The amount to be paid-in by the User towards the Prize Money Pool would also be debited from the User’s account balance.
Any user availing Dangal Games services are provided with two categories of accounts for the processing and reconciliation of payments:
(i) ‘Unplayed’ Account,
(ii) Winnings Account. It is clarified that in no instance the transfer of any amounts in the User's accounts to any other category of account held by the user or any third party account, including a bank account held by a third party:
User's winnings in any Contest will reflect as credits to the User's Winnings Account. User’s remitting the amount the designated payment gateway shall be credited to User’s ‘Unplayed’ Account’. Each time a User participates in any contest on Dangal Games platform, the pre-designated amount shall be debited in the User’s account. In debiting amounts from the User’s accounts towards the pre-desig- nated amount of such user shall be debited from the User’s Unplayed Account and thereafter, any remaining amount of participation fee shall be debited from the User’s Winning Account.
In case there is any amount remaining to be paid by the User in relation to such User’s participation in any match(s) or Contest(s), the User will be taken to the designated payment gateway to give effect to such payment. In case any amount added by the User through such payment gateway exceeds the remaining amount of the pre-designated amount, the amount in excess shall be transferred to the User’s ‘Unplayed’ Account and will be available for use in participation in any match(s) or Contest(s) or for withdrawal in accordance with these Terms and Conditions. Debits from the ‘Unplayed’ Account for the purpose of enabling a user’s participation in a Contest shall be made in order of the date of credit of amounts in the ‘Unplayed’ Account, and accordingly amounts credited into ‘Unplayed’ Account earlier in time shall be debited first.
A User shall be permitted to withdraw any amounts credited into such User's ‘Unplayed’ Account for any reason whatsoever by contacting Dangal Games Customer Support. All amounts credited into a User's ‘Unplayed’ Account must be utilised within 60 days of credit. In case any unutilised amount lies in the ‘Unplayed’ Account after the completion of 60 days from the date of credit of such amount, Dangal Games re- serves the right to forfeit such unutilized amount, without liability or obligation to pay any compensation to the User. Users are requested to note that they will be required to provide valid photo identification and address proof documents for proof of identity and address in order for Dangal Games to process the withdrawal request. The name mentioned on the User's photo identification document should correspond with the name provided by the User at the time of registration on Dangal Games, as well as the name and address existing in the records of the User's bank account as provided to Dangal Games.
In the event that no bank account has been registered by the User against such User's account with Dangal Games, or the User has not verified his/her User account with Dangal Games, to Dangal Games's satisfaction and in accordance with these Terms and Conditions, Dangal Games shall provide such User with a notification to the User's email address as on record with Dangal Games at least 30 days prior to the Request Date, and in case the User fails to register a bank account with his/her User Account and/or to verify his/her User Account by the Request date, Dangal Games shall be entitled to forfeit any amounts subject to transfer. Fail- ure to provide Dangal Games with a valid bank account or valid identification documents (to Dangal Games's satisfaction) may result in the forfeiture of any amounts subject to transfer in accordance with this clause.
Withdrawal of any amount standing to the User's credit in the Winnings Account may be made by way of a request to Dangal Games but the amount will be forfeit upon completion of 60 days from the date of credit of such amount in the User's Winnings Account or upon completion of 60 days of in-activity. Further, in order to conduct promotional activities, Dangal Games may gratuitously issue Bonus points (Called as Cash Bonus) to the User for the purpose of participation in any Contest(s) and no User shall be permitted to transfer or request the transfer of any amount in to the Cash Bonus . The usage of any points issued shall be subject to the limitations and restrictions, including without limitation, restrictions as to time within which such points must be used, as applied by Dangal Games and notified to the User at the time of issue of such amount. The issue of any points to the user is subject to the sole discretion of Dangal Games and cannot be demanded by any User as a matter of right. The issue of any such amount by Dangal Games on any day shall not entitle the user to demand the issuance of such amount at any subsequent period in time nor create an expectation of recurring issue of such amount by Dangal Games to such User. The bonus points/Cash Bonus granted to the user may be used by such User for the pur- pose of setting off against the contribution to prize pool in any Contest, in accordance with these Terms and Conditions. The bonus points shall not be withdraw-able or transferrable to any other account of the User, including the bank account of such User, or of any other User or person, other that as part of the winnings of a User in any Contest(s). In case the User terminates his/her account with Dangal Games or such account if terminated by Dangal Games, all bonus points granted to the user shall return to Dangal Games and the User shall not have any right or interest on such points.
All cash bonus credited in the User account shall be valid for a period of 15 days from the date of credit. The cash bonus shall lapse at the end of 15 days and the cash bonus amount shall not reflect in the User account.
Users agree that once they confirm a transaction on Dangal Games, they shall be bound by and make payment for that transaction. The User acknowledges that subject to time taken for bank reconciliations and such other external dependencies that Dangal Games has on third parties, any transactions on Dangal Games Platform may take up to 48 hours to be processed. Any amount paid or transferred into the User's ‘Unplayed’ Account or Winnings Account may take up to 48 hours to reflect in the User's ‘Unplayed’ Account or Winnings Account balance. Similarly, the utilization of the bonus points or money debited from ‘Unplayed’ Account or Winnings Account may take up to 24 hours to reflect in the User's ‘Unplayed’ Account or Winnings Account balance. Users agree not to raise any complaint or claim against Dangal Games in respect of any delay, including any lost opportunity to join any Contest or match due to delay in crediting of transac- tion amount into any of the User's accounts.
A transaction, once confirmed, is final and no cancellation is permissible. Dangal Games may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and con- ditions shall prevail.
The real money added by the User on Dangal Games will solely be applied towards the rights provided to you, by the Company, to play any game/s. Such amount will be completely non-refundable and non-transferrable and can only and only be utilised towards the playing of games on Dangal Games. The T&C of each game would be displayed, along with the fixed/ variable winnings amount which the User may win on participation and successful completion of the terms of the game. Such amounts will be decided by the Company for each game separately. The User would be eligible to withdraw only to the extent of their winnings (before that expires) and after submission of relevant documentation to the Company. Miscellaneous The decision of Dangal Games with respect to the awarding of prizes shall be final, binding and non-contestable.
The final assessment of wins by a User shall be determined at the time of withdrawal of Wins, which will be subject to applicable direct and indirect taxes. The withdrawal of Wins shall be subject to applicable TDS as per the provisions of the Income Tax Act (as described under Tax and TDS Policy) Participants playing the paid formats of the Contest(s) confirm that they are not residents of any of the following Indian states -Assam, Orissa, Nagaland, Sikkim, Andhra Pradesh, Meghalaya and Telangana .
If it is found that a Participant playing the paid formats of the Contest(s) is a resident of any of the abovementioned states, Dangal Games shall disqualify such Participant and forfeit any prize won by such Participant. Further Dangal Games may, at its sole and absolute discretion, suspend or terminate such Participant's account with Dangal Games. Any amount remaining unused in the User's Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to the User by an online transfer to the User's bank account on record with Dangal Games, subject to the processing fee (if any) applicable on such transfers as set out herein.
If it is found that a Participant playing the paid formats of the Contest(s) is under the age of eighteen (18), Dangal Games shall be entitled, at its sole and absolute discretion, to disqualify such Participant and forfeit his/her prize. Further, Dangal Games may, at its sole and absolute discretion, suspend or terminate such Participant's account. To the extent permitted by law, Dangal Games makes no representations or warranties as to the quality, suitability or merchantability of any prizes and shall not be liable in respect of the same.
Dangal Games may, at its sole and absolute discretion, vary or modify the prizes being offered to winners. Participants shall not raise any claim against Dangal Games or question its right to modify such prizes being offered, prior to closure of the Contest. Dangal Games will not bear any responsibility for the transportation or packaging of prizes to the respective winners. Dangal Games shall not be held liable for any loss or damage caused to any prizes at the time of such transportation. The Winners shall bear the shipping, courier or any other delivery cost in respect of the prizes. The Winners shall bear all transaction charges levied for delivery of cash prizes. All prizes are non-transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash claims can be made in lieu of prizes in kind.
12.1. Release and Limitations of Liability Users shall access the Dangal Games Services provided on Dangal Games voluntarily and at their own risk. Dangal Games shall, under no circumstances be held responsible or liable on account of any loss or damage sustained (including but not limited to any accident, injury, death, loss of property) by Users or any other person or entity during the course of access to the Dangal Games Services (including participation in the Contest(s)) or as a result of acceptance of any prize.
By entering the contests and accessing the Dangal Games Services provided therein, Users hereby release from and agree to indemnify Dangal Games, and/ or any of its directors, employees, partners, associates and licensors, from and against all liability, cost, loss or expense arising out their access to the Dangal Games Services including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part, or otherwise. Dangal Games accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself or third parties in relation to the prizes.
Users shall be solely responsible for any consequences which may arise due to their access to Dangal Games Services by conducting an illegal act or due to non-conformity with these Terms and Conditions and other rules and regulations in relation to Dangal Games Services, including provision of incorrect address or other personal details. Users also undertake to indemnify Dangal Games and their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by Dangal Games on account of such act on the part of the Users.
Users shall indemnify, defend, and hold Dangal Games harmless from any third party/entity/organization claims arising from or related to such User's engagement with the Dangal Games or participation in any Contest. In no event shall Dangal Games be liable to any User for acts or omissions arising out of or related to User's engagement with the Dangal Games or his/her participation in any Contest(s). In consideration of Dangal Games allowing Users to access the Dangal Games Services, to the maximum extent permitted by law, the Users waive and release each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against Dangal Games, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the provision of Dangal Games Services or related to the Contests or the prizes of the Contests.
12.2. Standard Terms and Conditions of Promotions These standard terms and conditions of promotions (“Standard Terms”) supplement the terms of promotions undertaken on the Dangal Games website and which reference these Standard Terms (each a “Promotion”):
The Promotions are only open to users in India. Participation in the Promotions by proxy is not permitted. Participation in the Promotions is voluntary. Participation in one Promotion does not guarantee that such a user will be eligible to participate in another Promotion. A user may participate in a Promotion and avail of each Promotion only through one account. An existing user of Dangal Games shall not register a new account or operate more than one user account with Dangal Games or participate in a Promotion by registering a new account. Users intending to participate in a Promotion may be required to verify their mobile number and other account details in accordance with the Promotion Terms for such Promotion.
Persons intending to participate in a Promotion, who have listed their phone numbers on the National Do Not Call Registry (“NDNC Registry”), shall de-register themselves from the NDNC Registry till the completion of such Promotion (including the delivery of Bonus Amount (if any) or the free-entry (if any) under such Promotion). Such persons agree not to make any claim or raise any complaint whatsoev- er against Dangal Games in this respect. Please note that persons intending to participate in a Promotion who have not de-registered themselves from the NDNC Registry shall also have no right to make any claim or raise any complaints against Dangal Games if they do or do not receive any call or SMS with respect to their participation and all other matters pertaining to a Promotion.
The Bonus Amount (if any) deposited into the user’s account can be used to join cash contests and contests on Dangal Games. However, the Bonus Amount (if any) cannot be:
(i) used to join 2-member contests; or
(ii) withdrawn or transferred to any other cash balance account held by you with Dangal Games or to any third party account or to any bank/payment instrument account. THE BONUS AMOUNT (IF ANY) SHALL EXPIRE AND BE WITHOUT EFFECT AT THE END OF FIFTEEN DAYS FROM THE DATE OF CREDIT OF THE BONUS AMOUNT (IF ANY). The deposit of the Bonus Amount (if applicable) or the grant of the free-entry (if any) shall be at the sole discretion of Dangal Games and shall be subject to the user’s compliance with these Standard Terms and the applicable Promotion Terms. Dangal Games may substitute or change the Bonus Amount(if any) or free-entry (if any) offered under a Promotion at any time without notice. Users may not substitute Bonus Amount (if any) or free-entry (if any) for other items or exchange for cash.
Dangal Games reserves the right to withhold or forfeit the benefits of a Promotion (including a free-entry or Bonus Amount due to a participant or any prizes/winnings earned by the participant by using such benefits) in the event that it determines or reasonably believes that the participating user has violated these Standard Terms, the applicable Promotion Terms or the terms and conditions of the Dangal Games fantasy game(s).
Mere participation in a Promotion does not entitle the participant to receive any free-entry or Bonus Amount(s) indicated as a prize under such Promotion. The decision of Dangal Games will be final and binding with respect to the Promotions, and the prizes therein and no correspondence, objection, complaints, etc. will be entertained in this regard. Each Promotion cannot be clubbed with any of the other contests/offers/promotions that are running simultaneously and organised or conducted by Dangal Games. Dangal Games reserves the right to change/modify/or withdraw any of the Promotions and/or change these Standard Terms and/or the Promotion Terms without any prior notice of the same at its sole dis- cretion.
Dangal Games does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants of the Promotions. Notwithstanding anything contained herein, the aggregate liability of Dangal Games to a participating user in relation to any Promotion for any reason whatsoever shall not exceed Rs. 50. The Promotions shall be governed by the laws of the Republic of India, and any disputes or disagreements in respect of this Promotion shall be subject to the exclusive jurisdiction of the courts of Delhi.
12.3. Standard Terms and Conditions of "Cashback Promotion" This “Cashback Promotion” (“Promotion”), is open for participation to existing users of Dangal Games No person shall seek participation in the Promotion as a matter of right. THE BONUS AMOUNT SHALL EXPIRE AND BE WITHOUT EFFECT AT THE END OF FIFTEEN DAYS FROM THE DATE OF CREDIT OF THE BONUS AMOUNT.
12.4. Standard Terms and Conditions of "Invite Friends" program The Dangal Games Invite Friends Program lets you invite friends to join Dangal Games ("Program"). In the event that you and your referred friend meet the criteria and complete all the steps specified in these terms, you and your friend can earn a Cash Bonus from Dangal Games of upto Rs. 100 ("Bonus Amount"), which Bonus Amount will be eligible to join cash contests and contests through the Dangal Games’ mobile application for the iOS and/or Android mobile devices ("Dangal Games Application''). To participate in the Program, please note our terms and conditions (''Terms") in this respect, as they govern your participation in the Program: Participation in the Program is voluntary. A user shall not register or operate more than one user account with Dangal Games and shall not participate in the Program with more than one user account with Dangal Games.
By participating in the Program, you agree to and accept these Terms. For the purpose of participation in the Program, you are required to have the Dangal Games Application downloaded and installed on your mobile device. Through the Dangal Games Application, you will be provided with a unique link or code, which can be shared by you ("Inviter") with friends (each an "Invitee") for the purpose of inviting such friends to create and register an account with Dangal Games and download the Dangal Games Application.
On receiving the link or code from the Inviter, the Invitee may either:
(i) Click on the link, consequent to which such Invitee will be directed to a registration page and will be provided the option to register an account with Dangal Games and download and install the Dangal Games Application on his/her device; or (ii) download and install the Dangal Games Application on his/her device independently, register for a Dangal Games account through the Dangal Games Application and enter the unique code shared by the Inviter. The Inviter and the Invitee will be eligible to earn the Bonus Amount subject to (amongst other terms specified in these Terms): (i) the Invitee not being an existing user of Dangal Games; and
(ii) the Invitee successfully registering for an account with Dangal Games through the unique link or by using the unique code shared by the Inviter; and (iii) the Inviter and Invitee verifying the Inviter’s and the Invitee’s respective mobile number as provided at the time of registration within thirty (30) days from the date on which Invitee registers for an account with Dangal Games ("Verification Period"). For the purposes of these Terms, an 'existing user of Dangal Games' shall mean a user who presently operates an account with the Platform or operated an account with the Platform at any point of time. An Invitee who is an existing user of Dangal Games is not permitted to register a new account with the Platform for the purpose of availing of the Bonus Amount. Dangal Games will determine in its sole discretion whether an Invitee is an existing user of Dangal Games or not and take appropriate action.
The verification of an Inviter/Invitee shall be completed at the time of first withdrawal by the Inviter/Invitee from the Inviter’s/Invitee's 'Your Winnings' account or 'Your Deposits' account with the Platform. An Inviter/Invitee may voluntarily seek verification of the Inviter/Invitee by clicking on the 'Verify Now' tab of the Account Balance page of the Inviter/Invitee's account with the Platform. In the event that the Invitee opts to register for a Dangal Games account through the Dangal Games Application, the Invitee can verify his/her contact information at the time of registration.
THE BONUS AMOUNT SHALL EXPIRE AND BE WITHOUT EFFECT AT THE END OF FIFTEEN DAYS FROM THE DATE OF CREDIT OF THE BONUS AMOUNT. The deposit of the Bonus Amount shall be at the sole discretion of Dangal Games and shall be subject to the Inviter’s/Invitee’s compliance with these Terms. Dangal Games may substitute or change the Bonus Amount offered under the Program at any time without notice. An Inviter/Invitee may not substitute the amount of Bonus Amount or substitute offering for other items or exchange for cash.
Dangal Games reserves the right to:
withhold the deposit of the Bonus Amount; and/or forfeit any deposited Bonus Amount to an Inviter/Invitee or any prizes/winnings earned by the participant by using such Bonus Amount; and/or Mere participation in the Program does not entitle the Inviter/Invitee to receive any Bonus Amount.
Dangal Games may, at its sole and absolute discretion, disqualify any Inviter/Invitee if such Inviter/Invitee engages in or it is found that such Inviter/Invitee has engaged in any illegal, unlawful or improper conduct (with regard to the Program or otherwise).
The decision of Dangal Games will be final and binding with regard to the Program, and the deposit of the Bonus Amount and no correspondence, objection, complaints, etc. will be entertained in this regard. This Program cannot be clubbed with any other contests/promotions/programs that are running simultaneously and organised or conducted by Dangal Games. Dangal Games reserves the right to change/modify/or withdraw the Program and/or change these terms and conditions without any prior notice of the same at its sole discretion.
The Terms and Conditions, as applicable to the Dangal Games' fantasy games and services, will apply to and govern the Program. Dangal Games does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants (Inviter/Invitee) of the Program.
In case a user has deposited any amount and wants to withdraw the same, he/she can do so by writing to our support team. He/she must not have used any promotion offer while depositing this amount and the whole amount should be present in his wallet. He/she should not have used this deposit amount while playing any games